Con motivo de conmemorarse el Día de la Madre, la secretaría de Defensa del Consumidor, María Pía Saravia, brindó una serie de recomendaciones a tener en cuenta al momento de comprar el regalo para mamá, en un local comercial o vía internet.
Compras presenciales
Se deberá tener en cuenta que el precio del producto deberá estar exhibido en vidriera y en el interior del local, por lo que corresponderá cobrar el precio exhibido (aunque sea irrisorio), caso contrario el consumidor deberá tomar una fotografía y dejar constancia en el libro de quejas. El procedimiento será idéntico si no se respeta una promoción.
Por otra parte, está prohibido hacer diferencia de precios entre el pago de contado efectivo, con tarjeta de débito o de crédito en un solo pago. Tampoco se podrá exigir una compra mínima para utilizar la tarjeta de débito o crédito.
El organismo recomienda conservar el ticket y exigir uno de cambio; también es importante que la comunidad se interiorice sobre las modalidades de cambio. Los consumidores deben recordar que el comerciante no puede limitar los horarios y reducir los días de cambio; los usuarios podrán hacerlo en cualquier momento del horario comercial.
Si se compra un artefacto eléctrico, se deberá realizar una prueba en el lugar de compra. Los consumidores deberán informarse sobre las políticas de cambio directo en caso de falla, específicamente la cantidad de días que tienen para hacerlo.
Compras Digitales
Lo más importante es la seguridad para evitar el fraude electrónico. En esta línea el organismo provincial recomienda hacer las compras en sitios seguros teniendo en cuenta que los más denunciados son los sitios de venta por Facebook e Instagram ya que, por la gran demanda de regalos para la fecha, se crean perfiles falsos en las redes sociales.
Para comprobar la seguridad de la web, el mismo debe comenzar siempre con https:// y se debe observar un candado en la parte superior de la página. También se debe verificar la reputación del vendedor, que debe tener un color verde para una valoración positiva. Se recomienda leer los comentarios antes de comprar.
Para una mayor seguridad, los compradores deberán contar con una captura de pantalla, una imagen o fotografía de la promoción para que en caso de existir diferencias con el producto ofertado o incumplimiento de promoción, se pueda reclamar con pruebas fehacientes.
En caso de que la entrega tenga gastos extras como seguros o fletes, se deben elegir empresas de transporte con prestigio. Antes de ofertar se debe consultar si el producto tiene stock disponible y no avanzar en caso de que el mismo esté agotado.
Se deberá establecer una fecha de entrega del producto por escrito, ya sea por mail o el chat del sitio de compra. Todas las pruebas deben guardarse para realizar la denuncia en caso de que la empresa no cumpla con lo pactado. En este sentido, siempre se debe exigir ticket o factura, ya que el mismo se constituye como principal prueba de la compra y es necesario para cualquier reclamo.
Derecho al arrepentimiento
Si al momento de recibir el producto, este no cumple con las expectativas, el mismo podrá devolverse, contando 10 días a partir de la fecha de entrega, dejando constancia por escrito del rechazo y poniendo a disposición el producto sin uso para que lo retiren del domicilio; los gastos extras corren por cuenta de la empresa. Actualmente, los sitios web cuentan con el “botón de arrepentimiento” para desestimar la compra.
Garantías: todos los productos tienen una garantía mínima de 6 meses por ley. En caso de fallas, durante ese lapso, el consumidor tiene derecho a la reparación gratuita y a un servicio técnico adecuado incluyendo los costos de flete en cualquier punto del país.
Finalmente los consumidores podrán realizar su reclamo ante la empresa proveedora y en caso de no obtener respuestas satisfactorias, podrán realizar su denuncia mediante la plataforma digital de Defensa del Consumidor ingresando en: www.salta.gov.ar/defensadelconsumidor
Salta1 día atrás
Metán4 días atrás
El Quebrachal4 días atrás
Metán7 horas atrás
Metán7 horas atrás
tlovertonet
18/12/2023 at 1:07 AM
I am glad to be a visitant of this arrant weblog! , appreciate it for this rare information! .
correos utrillas
02/01/2024 at 10:11 AM
Amazing! This blog looks just like my old one! It’s on a totally different topic but it has pretty much the same page layout and design. Superb choice of colors!
alquiler motos las palmas
02/01/2024 at 1:00 PM
Only a smiling visitant here to share the love (:, btw great pattern.
canon oficial
02/01/2024 at 2:00 PM
Hi there! I just wanted to ask if you ever have any issues with hackers? My last blog (wordpress) was hacked and I ended up losing months of hard work due to no data backup. Do you have any solutions to prevent hackers?
sevilla fc noticias
02/01/2024 at 2:54 PM
Good write-up, I¦m normal visitor of one¦s blog, maintain up the nice operate, and It’s going to be a regular visitor for a lengthy time.
valvula de 2"
02/01/2024 at 5:23 PM
It’s hard to find knowledgeable people on this topic, but you sound like you know what you’re talking about! Thanks
palabras para separar en sílabas
02/01/2024 at 9:05 PM
This blog is definitely rather handy since I’m at the moment creating an internet floral website – although I am only starting out therefore it’s really fairly small, nothing like this site. Can link to a few of the posts here as they are quite. Thanks much. Zoey Olsen
MVP
02/01/2024 at 9:57 PM
You are a very clever individual!
ultimas noticias Andalucía
02/01/2024 at 11:10 PM
Hi there! This is kind of off topic but I need some guidance from an established blog. Is it very difficult to set up your own blog? I’m not very techincal but I can figure things out pretty quick. I’m thinking about making my own but I’m not sure where to start. Do you have any points or suggestions? Cheers
nombres rumanos masculinos
03/01/2024 at 12:12 AM
Wonderful work! This is the type of info that should be shared around the web. Shame on the search engines for not positioning this post higher! Come on over and visit my website . Thanks =)
origen de los apellidos gratis
03/01/2024 at 12:59 AM
I’m still learning from you, as I’m making my way to the top as well. I definitely enjoy reading everything that is posted on your site.Keep the aarticles coming. I enjoyed it!
Museos en Barcelona
04/01/2024 at 2:42 PM
Hi! This post couldn’t be written any better! Reading through this post reminds me of my old room mate! He always kept chatting about this. I will forward this article to him. Fairly certain he will have a good read. Many thanks for sharing!
mandalas para el estrés
12/01/2024 at 3:04 AM
Can I just say what a relief to search out somebody who truly is aware of what theyre talking about on the internet. You definitely know how you can bring a difficulty to mild and make it important. Extra folks have to read this and perceive this facet of the story. I cant imagine youre not more common since you undoubtedly have the gift.
Lada 443
12/01/2024 at 12:45 PM
Great line up. We will be linking to this great article on our site. Keep up the good writing.
Toronto Female Escorts
19/01/2024 at 2:52 PM
Some truly superb posts on this web site, regards for contribution. «We are always in search of the redeeming formula, the crystallizing thought.» by Etty Hillesum.
seguro vehicular
16/02/2024 at 3:20 AM
Hello! I just would like to give a huge thumbs up for the great info you have here on this post. I will be coming back to your blog for more soon.
teléfono de cooperativa acac
16/02/2024 at 5:34 AM
Thanx for the effort, keep up the good work Great work, I am going to start a small Blog Engine course work using your site I hope you enjoy blogging with the popular BlogEngine.net.Thethoughts you express are really awesome. Hope you will right some more posts.
valvula mariposa tipo wafer
16/02/2024 at 6:28 AM
Good info and right to the point. I don’t know if this is in fact the best place to ask but do you people have any ideea where to employ some professional writers? Thank you 🙂
sistema gestion almacen
16/02/2024 at 7:01 AM
I haven’t checked in here for some time as I thought it was getting boring, but the last several posts are good quality so I guess I will add you back to my everyday bloglist. You deserve it my friend 🙂
canon soporte tecnico
16/02/2024 at 11:20 AM
Enjoyed looking at this, very good stuff, thankyou.
alquiler de motos
16/02/2024 at 12:37 PM
I like the valuable information you provide for your articles. I will bookmark your weblog and test once more here regularly. I’m reasonably sure I’ll be informed plenty of new stuff proper right here! Best of luck for the next!
alquiler sin conductor
16/02/2024 at 2:36 PM
I am now not positive the place you are getting your information, but good topic. I needs to spend a while studying much more or working out more. Thanks for fantastic information I was searching for this information for my mission.
rosendo sariñena
16/02/2024 at 3:12 PM
I really appreciate this post. I¦ve been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thanks again
apellido lechuga
16/02/2024 at 4:39 PM
Thanks for sharing excellent informations. Your website is so cool. I am impressed by the details that you?¦ve on this blog. It reveals how nicely you perceive this subject. Bookmarked this web page, will come back for more articles. You, my friend, ROCK! I found just the information I already searched everywhere and just could not come across. What an ideal website.
noticias A coruña
16/02/2024 at 6:14 PM
I like what you guys are up too. Such smart work and reporting! Carry on the excellent works guys I’ve incorporated you guys to my blogroll. I think it will improve the value of my web site :).
GMB CTR
28/02/2024 at 7:32 AM
Great web site. Lots of useful information here. I’m sending it to several friends ans also sharing in delicious. And obviously, thanks for your sweat!
where to hire a hacker
06/03/2024 at 6:33 AM
I am glad to be one of the visitants on this outstanding web site (:, thanks for putting up.
hire a hacker for cell phone
06/03/2024 at 2:03 PM
I’ve learn some just right stuff here. Certainly worth bookmarking for revisiting. I surprise how much effort you put to make this type of magnificent informative website.
tacrolimus precio
19/04/2024 at 1:38 PM
I have been absent for a while, but now I remember why I used to love this web site. Thank you, I will try and check back more frequently. How frequently you update your web site?
sugar defender
19/04/2024 at 10:11 PM
What Is Sugar Defender? Sugar Defender Drops is a powerful friend for people who want to control their blood sugar levels